Program Title

1. Interpersonal Relationship & Conflict Management

2. Leadership effectiveness

3. Team Building –building and leading teams

4. Goal & Objective Setting

5. Performance Coaching & Counseling skills

6. Personal Effectiveness through Personal Development Initiatives

7. Effective Negotiation Skills

8. Creative Problem Solving & Opportunity Finding

9. Effective Decision Making

10. Exceeding Customer Expectations

11. Instrumented interventions to facilitate a greater understanding in the area of self using licensed instruments such as;

    • MBTI Step I and Step II – Expanded Interpretive Report

    • FIRO – B

    • DISC

    • PIAV

    • Belbin Team Roles Inventory

    • Thomas Kilman Conflict Mode Instrument

    • Leadership Practices Inventory