WORKSHOP OBJECTIVES

To facilitate the members to :

• Identify personal needs in an interpersonal relationship.

• Identify their approaches to interpersonal conflicts.

• Identify individual preferences to Giving and Receiving feedback.

• Identify & establish methods for developing interdependence and trust.

• Develop negotiation skills.

CONTENTS

Topics included are :

• Interpersonal styles and Johari window.

• Self - disclosure and feedback tools.

• Building deeper trust in relationships.

• Developing interdependencies.

• Use of non - verbal communication.

• The art of listening in Conflict management.

• Conflict Management style survey.

• Developing people skills.

• Negotiation Skills.

DURATION

2 to 3 Days

TERMINAL OBJECTIVES

By the end of the course the participants will be able to :

• Demonstrate greater interpersonal sensitivity.

• Develop trust amongst team members and other co-ordinates.

• Receive and give meaningful feedback to other members.

• Establish personal preferences in a conflict resolution situation.

• Negotiate with team members for a positive outcome.

EVENT CONDUCTION METHODOLOGY

Experiential learning workshop using :

• Work related simulations.

• Management games.

• Case study.

• Video films.

• Group discussions.

• Presentations.

• Self assessment tools.

• Facilitator led Lectures & discussions.

CUSTOMIZATION

The learning event contents will be customized as per the learning application requirement of the customer organization. Consequently the duration of the program is likely to undergo some change.