WORKSHOP OBJECTIVES

To facilitate the members to :

• Identify team members need for coaching.

• Identify and internalize the nuances of coaching.

• Establish their personal biases.

• Develop a structured coaching process.

CONTENTS

Topics included are :

• What is performance coaching.

• Understanding the Coaching Process.

• Characteristics of good coaches.

• Coaching skills & behaviors.

• Preparing to coach by establishing good climate.

• Coaching as a developmental tool.

• Helpful behaviors vs hindering behaviors.

• Micro counseling model.

• Receiving and giving feedback.

• Facilitation of development of Personal Action Plan per participant.

DURATION

2 Days

TERMINAL OBJECTIVES

By the end of the course the participants will be able to :

• Establish employee’s need for instruction and direction.

• Facilitate an employee to adjust to change using appropriate coaching technique.

• Determine when and how to coach in relation to employee.

• Establish how personalities affect one’s coaching style.

• Identify the benefits of effective evaluating and coaching.

EVENT CONDUCTION METHODOLOGY

Experiential learning workshop using :

• Work related simulations.

• Management games.

• Case study.

• Video films.

• Group discussions.

• Presentations.

• Self assessment tools.

• Facilitator led Lectures & discussions.

CUSTOMIZATION

The learning event contents will be customized as per the learning application requirement of the customer organization. Consequently the duration of the program is likely to undergo some change.